We have prepared a Frequently asked question list on E filing of Income Tax returns on the basis of Feedback we have received on our Free Helpline in last three days. we have attended almost 600-700 calls in last three days and found that most of persons have similar question ,so we have prepared a detailed answer on common question about e filing of Income Tax return e filing.
we have divided these queries in three sections .
A. Registration Problem / Password Forget/ Reset password at www.incometaxindiaefiling.gov.in
B. Problem at the time of downloading ,activating and filling ITR forms
C. Problem At the Time of upload of Income Tax return XML file, ITR V related Problem. & revise return details are given here
A. Registration Problem / Password Forget/ Reset password at www.incometaxindiaefiling.gov.in
a) Registration Problem
- How to check First name middle name surname.:To upload Income Tax return (XML) file person must have a log in account at income tax department site . But when we try sometime mismatching of First name ,middle name , surname is there .How to handle. The reasons behind it is explained in details at Pan registration problem .Further you can check online what is name as per pan data here "check pan name,ward circle,pan jurisdiction "
- Father's name Details: Father's name at the time of Registration is not mandatory so you may fill these field as per details known to you .
- Date of Birth :DoB must be enter in DD/MM/YYYY ,if not matching with pan data base then we have no solution .you have to call Income tax department official helpline.For HUF ancestral dob try 01/01/0001 or 01/01/2001
- Password : password must have alphanumeric and must have one special character .Try This as a Standard password welcome12# to save time at the time of registration .
b) Password reset .(now you can send new password at alternate email id also. If old id is not operative or your tax adviser is not in your contact then you can set password through request at email validate@incometaxindia.gov.in
- You can reset Password very easily . To reset password you have three options (reset password now.)Detail Explanation How to reset password is given here .
- Important Message :Though Reset password will be sent to alternate email id yet your old email id remains primary email id . To update primary email id ,Log in to your account and go to my account and select update phone/Email number TAB in drop Down menu.
B. Problem at the time of downloading ,activating and filling ITR forms.
Step by step.
Step by step.
- Download Appropriate form.(link given below)
- Open form ,Activate Macro.(details give below)(you have to do this step every time you open Excel file)
- Fill the relevant details.(columns with red description are mandatory)
- Click Compute tax (given in right hand side of the sheet).If an error shown in pop up then read it carefully and correct the error and then again click compute tax .
- Click validate Button on each sheet (If an error shown in pop up then read it carefully and correct the error and then again click validate button) .
- Click Generate button .XML file will be saved at same location(directory) where the excel utility has been stored in your computer.
- Log in at income tax e filing site and upload XML file.
- Download ITR-V form.
- In case the return is not digitally signed, A duly signed ITR-V form should be mailed to“Income Tax Department – CPC, Post Bag No - 1, Electronic City Post Office, Bengaluru - 560100, Karnataka, ” BY ORDINARY POST OR SPEED POST ONLY within 120 days of transmitting the data electronically.
- Thats all.
Which Form to be used:If you have income from salary/salary ,House property,income from other source then you should use ITR-1(sahaj)Form .If you have capital gain then use ITR-2.
If Income After deduction less than 10 Lakh , whether e filing mandatory ?
Example :Gross total Income =Rs 11,00,000/-
less : deduction u/s 80C=Rs100000/-
less : deduction u/s 80CCF=Rs 20000/-
Net Taxable Income =Rs 980000/-
Ans :In above case as the taxable income is less than 10 lakh (after deductions ) then e filing of Income tax return is not mandatory.
If Income After deduction less than 10 Lakh , whether e filing mandatory ?
Example :Gross total Income =Rs 11,00,000/-
less : deduction u/s 80C=Rs100000/-
less : deduction u/s 80CCF=Rs 20000/-
Net Taxable Income =Rs 980000/-
Ans :In above case as the taxable income is less than 10 lakh (after deductions ) then e filing of Income tax return is not mandatory.
How to download e filing Form : You may download ITR-1 and ITR-2 in excel format from links given below. For other ITR form Visit this link "Download e filing Excel softwares ay 2012-13)
How to open Zip File : If you have problem in opening ITR-efiling Forms then you can download excel file directly without zip folder from here .
How to activate Macros/Buttons Give in the side of Each sheet : like Validate ,Compute tax , Generate.:The excel sheet for e filing is based on Excel macro .To activate these button you have enable macro in your excel sheet. To start activation, Just save and close the sheet and reopen it and look for the security warning as shown in the picture below ,between worksheet and Menu of excl workbook.
click on the Options tab ,new dialogue Box will open .In new box select option "enable this content as shown in the picture below and press OK . All button start working.
Which amount is to be filled in ITR-1 in salary Income with reference to Form 16?
In form 16 salary word is used with gross salary , add perquisites , less allowance etc etc . But in income tax return we have to fill amount shown against the description " Income Chargeable under the head salary " .In standard Form 16 ,this is given at sr number 6.
But these days employers are using non standard forms also,. To dealt with non standard form just look out figure after all the addition and deduction from the salary in form 16 .Figure related to salary which comes last.
In form 16 salary word is used with gross salary , add perquisites , less allowance etc etc . But in income tax return we have to fill amount shown against the description " Income Chargeable under the head salary " .In standard Form 16 ,this is given at sr number 6.
But these days employers are using non standard forms also,. To dealt with non standard form just look out figure after all the addition and deduction from the salary in form 16 .Figure related to salary which comes last.
What if If I have salary from two employers: Even if you have salary from two employer ,you may use ITR-1if you have income only from Salary/pension /interest /House property.
To start with total your income chargeable under the head salary(as explained above chargeable income under head salaries) from both the employers and Fill in the ITR-1 sr Number -1.(income from salary/pension).Further you have to provide TDS details from both the employers in Sr number 23 in TDS sheet/Tab also.Please note that TDS details of both the employers must be shown separately .
We have income from salary as well as Income from pension: If you have income form salary as well as pension even then no problem . Just take Income taxable in salary and add income taxable in pension and put total figures in Sr number one in ITR-1.
Employer has not allowed HRA benefit:
The Most common question is that my employer has not given me deduction of HRA . Yes you can claim deduction /exemption if your employer has not allowed the deduction of house rent allowance.To claim these you have to take action as under,
1. take Income chargeable under the head salaries as per form 16 :Rs XXXXX
2: Less : Exemption of HRA as per your calculation( calculate here):Rs XXXXX
3 Net taxable salary : (1-2) =XXXX
Figure calculated as per sr number 3 should be filled at Sr number one of ITR-1.however Please note that in sr number 23 (tds sheet),income as per form 16 is to be shown not calculated taxable salary as shown above . So in such case salary shown in ITR-1 sr no-1 should be less than salary shown at sr number 23 (tds sheet) of ITR-1.
Employer not consider Saving proofs under section 80C,80CCF,80CCC, 80D or not allowed other deductions with otherwise allowed :
Nothing to worry you can show actual saving under section 80C or 80CCF or can shown 80D deduction for medical/Health insurance even then it has not been considered by employer in form 16.
Similarly if you are eligible for other deduction as well then you can claim it while filing the income tax return form.
Bank Has deducted Tax @ 10 % , But I am under 20/30% slab , Do I have to pay Balance tax: Yes you have to pay balance tax if you comes under higher tax slabs or Bank has not deducted tax on your saving bank interest or FDR bank interest and after considering these income balance tax is shown by ITR utility then you must pay balace tax online.Use Challan Number ITNS 280 to pay balance atx /self assessment tax .
Read details from How to pay balance Tax /Self assessment tax .
I have balance tax to pay ,what to do: Guidline has been shown as above already.
I have tried many times but not able to click on Save XML file or save XML link is not activated ,what to Do : There may be many reasons read the messages shown in pop up carefully .Hint is given in itself . But most common reason is not selecting the "Tax status " correctly . Please check Row number 32 of Income details as shown in Picture . Select correct option as per actual .If you have negligible amount in refund for exemple one rupee then also you must select Tax status as Tax refundable.
Tax status error.How to correct : As shown above select correct option from " Tax refundable ,"Tax payable " and "Nil Tax Balance "
How Can I Know my ward Circle Number: For filing of return this field is not mandatory ,so keep it Blank .Fields with red color descriptions are mandatory. However you want to check then visit this link , fill pan number and Know your pan name , ward circle /area code etc will be shown.
What is MICR code .:Micr code is 9 digit bank branch code which is printed on check books.This code is a mark to identify the Bank branch.This field is mandatory even no refund is due.
Is Bank account mandatory if no refund due: Yes Bank account is must even there is no refund due in your account .
We are working very hard to complete IT ...contd
GOD TUTORIAL.
ReplyDeletegood info to know
ReplyDeletei had a query relating to efiling
ReplyDeletethe option for providing alternate email id in password resetting is not available now what should i do? pls reply
send email at send your data at validate@incometaxindia.gov.in name , address , pan full details to reset password
Deletei had a query relating to efiling
ReplyDeletewhen i try to upload IT return4 i get problem sayin" cannot READ THE FILE FOR SIGNING c:\FAKEPATH\. XML FILE
PLS REPLY
Pls ensure that you are selecting xml file not excel file . Read common problems given above and do step by step
DeleteGreat Article.
ReplyDeleteI have a query related to E-filing,I have uploaded XML and ITR-V is generated,but in ITR-V I found some mistakes such as address and Fathers name, Can i correct the XML and upload once again to get correct ITR-V
Thanks
check how to revise return
Deletehttp://www.simpletaxindia.net/2012/07/how-to-revise-income-tax-return-e-filed.html
Thanks Raja
DeleteHi Raja,
ReplyDeleteIf Employer has not allowed HRA benefit: we can still claim deduction. I understood the online IT filling steps. But do we have to submit the rent receipts to anyone. Or do I need to send along with ITRV in post to IT department?
Same doubt with Saving proofs under section 80C,80CCF,80CCC, 80D not been considered by employer in form 16..
Still we can claim it while filing the income tax return form, but where do I need to submit all these documents or its not required?
Thank You,
Ravi
No proof is to be attached with Income tax return or ITR-V in any case . Keep them in safe custody . Tax filing is on self assessment basis . If ITO ask for document at later stage ,you have to produce them before him.
DeleteHi Raja,
ReplyDeleteIf Employer has not allowed HRA benefit: we can still claim deduction. I understood the online IT filling steps. But do we have to submit the rent receipts to anyone. Or do I need to send along with ITRV in post to IT department?
Same doubt with Saving proofs under section 80C,80CCF,80CCC, 80D not been considered by employer in form 16..
Still we can claim it while filing the income tax return form, but where do I need to submit all these documents or its not required?
Thank You,
Ravi
Nothing to be attached with ITR-V .Just claim the benefit as shown above in the return. Keep the documents in safe custody .Show them if called by Income tax officer.Other wise no need. Generically it is not demanded later also.Return is considerd on self declaration basis only.
DeleteThank You Very much Raj for your quick response in detail.
ReplyDeletegood advice
ReplyDeleteMy son PAN no & address is in Mumbai & state is Maharashtra which is correct But when I paid Advance income tax & S A tax on line it show state is Andra Pradesh , I wrote letter to N S D L
ReplyDeleteBut no response . Please advice
Dear Sanjay Ji,
DeleteAt the time of e payment of tax ,state is to be selected by you .Andhra pardesh is given on top as the name of the states are shown in alphabetical order. So not an issue at all. You can change state your self.
Further in advance tax /self assessment Challan assessment year and , pan name is most important , address has little significance
at present the website of incometaxindiaefiling.com is not showing the option of providing alternate email ID.
ReplyDeleteYes , no option given now ,send your particulars at validate@incometaxindia.gov.in
DeleteGood job.Thnks. If so many queries are still begging answers,even on the last day(that too after an extension of one month), it speaks volumes about a bad system--bad,as long as it is not simple enough to be totally user-friendly and the small tax-payer is compelled to spend his time,enrgy and money to find answers only with the help of Chartered Accountants. Experts in forums like this have been doing a commendable job,no doubt.But what is needed is to sensitise/trigger the Tax Administrators to make their systems simple and user-friendly. One way is to send all such queries and answers to CBDT website continuously to make them understand how harassing it is to even PAY TAX AND FILE RETURN. May be it will open their eyes to some positive action.
ReplyDeleteYes, Agreed.
DeleteBut e filing is much better than the Manual filing even after this hick ups. Govt has tried his best .We believe that less intervention by human is always better and teething problem is part and parcel of new system.
Indeed a very lucid article that would ceratinly go a long way in mitigating the types of diificulties that one encounters while handling e-filing on own efforts.
ReplyDeleteThis time I had encountered an error while creating XML file that told me to recheck calculation of income tax payable. I would dutifully click the appropraite link, and the calculation of income tax payable was also being seen to undergo requisiste back-end working. I had also checked the calculation with other off line calculators. Each time the result was what appeaered to be satisfactory, But that "Check tax calculaton " error message would still come up when I proceeed to XML generation step.
Ultimately I had to take help of on-line service providers and file my e-return.
Many thanks for a very lucid presenation of the sibject. This should go a long way in educating the persons attempting e-filing first time as well as those who have been doing it for some time and struggling with these glitches.
ReplyDeleteThis year when I had started compiling my return, the error " Check your tax calcualtion" kept on coming yp every time when I would execute 'create XML file' step.In each case I had clicked 'check tax' tab on the first page [Sahaj 1], as well as verfired teh calculation shown there with the help of other on-line calacualtors as well. But the error persisted.
I have been filing my e-return since the year the process has gone digital and have been able to complete all steps without any majot hicccup. So I am not that novice to the process.
I would apprecaite if you may look at the issue and include your views in the cntnuation of this article.
Very useful article. Public at large must be grateful to you for such a wonderful service. I feel persons/ consultants who fill their e returns are a little more restless and careless. Do not read instructions carefully and enter the data in haste. It is very obvious in some cases where current year lossess/ un absorbed depreciation/ (CYLA/BFLA) are not not properly filled in. Some ill designing of forms also pose problems( in 4S return there is no provision to declare agricultural income)
ReplyDeleteRavindranath Nalam
Hyderabad
Ravindranath Nalam
Nice and simplified article for the beginners!!
ReplyDeleteRaja,
I have no due taxes to pay, as my employer do deduct the taxes every month.Say if I have missed to file tax by 31-AUG-2012 and do it in first week september or say by 30-MAR-2013, would there be any penalty?
No ,penalty if nil tax is due .
Deletehttp://www.simpletaxindia.net/2012/07/penalty-on-late-filing-of-income-tax.html
Raja, On the same subject how to know hwether we have any dues of tax to be paid?
DeleteFirst calculate your income under all source , deduct eligible savings and other deductions as per income tax act .On net taxable amount calculate tax and cess ,from tax due deduct tax deducted by employers or other or deposited by you , net amount if positive then tax is due ,if negative ,nothing(refund) is due
DeleteHi, My annual income is less than 5lacs. My form 16 suggests that I am supposed to get a refund of about 2-3000. In this regard, do I need to do e-filing? Can I still claim my refund?
ReplyDeletehi,i received cpc acknowledgement, but am unable to open it as the file is corrupted. Also intimation u/s 143(1) is recd, and same problem is faced by me. file is corrupted.
ReplyDeletePlease help.
Go to my account at incometaxindiaefiling.gov.in and generate the intimation again
DeleteI posted this query in July 2012 and has not been answered yet. Kindly suggest the way to get back the refund.
ReplyDeleteI filed my return for AY 2008-9 manually through CA and got a notice under section 143(1) to pay Rs.186720 whereas the total had already been deducted from my salary and remitted and the same was reflected in Form 16. On intimating the same the mistake was rectified and the order was issued by DCIT.
Now, for the AY 2011-12, I filed e-return and the refund due was Rs.26,770/- However, the same was adjusted against demand for the year 2008-9. I sent the copy of notice I received and the rectification order to CPC requesting them to refund the above amount. In reply, I was informed to file rectification and upload the xml file, as the return was filed electronically. I did the same. Now I recd. the rectification order, in which the remark says the amount has already been adjusted. In my Form 26A, the amount is shown against Government. How should I get back my refund?
Thank you in advance
CPC its self does not raise any demands . These demands are uploaded by respective Aeesessing officers In CPC system . And it is generally seen that these demands are not updated and AO are not bothering about these demands. Recently Courts has ordered CBDT to reconcile these demands and correct them in a given period .
DeleteAfter courts order ,Arrears demands can be checked at efiling site also.
In your case ,DCIT is AO and he has wrongly updated the demand . And only he can update at CPC system. So write Him a letter with facts and figure and ask him to correct the dat on CPC data base immediately.
Pls note that Simple Tax india Is Not an official site
Income Tax department has just closed the demand management fortnight to correct and clean data of CPC .
DeleteFurther for more details download this file
http://www.irsofficersonline.gov.in/Documents/OfficalCommunique/1829201253554.doc
Thank you for your quick reply and suggestions.
DeleteI submit my Income Tax return for the Assessment Year 201-12 claiming TDS Refund of Rs 8730/- but I do not submit hard copy of acknowledgement in due time (120 days).Now what shall I do ?
ReplyDeleteYou should contact CPC helpline , if they say that you can still sent ITR-V through post then sent the same (which is highly unlikely)
Deletesecond option is file revised return
The due date for itr1 was extended this year by a month. Still the excel utility charges interest for filing in august.
ReplyDeleteMoreover while revising a return originally filed before due date, the utility calculates the interest till the date of revised return and shows tax payable.
Pls guide.
I file the Return online mode in September as belated. Later on i came to know that there is a spelling mistake in my name. I till now didnt send the signed ITR V. Can you please help me, how i can rectify my name? I need to claim refund as well. Thanks in advane
ReplyDeleteI have income from Salary and Other Sources (Other than Interest). I had filed my E-Return in ITR-1 instead of ITR-2. However i had still not submitted my ITR-V Acknowledgement and time for submitting is not expired. How can i rectify the same. Please help?
ReplyDeleteHOW I FILL REFUND RE-ISSUE REQUEST IN INCOME TAX NEW WEBSITE.I DON'T FIND THE CPC REUND ORDER NUMBER & THE CPC REFERENCE NUMBER IS SHOWN WRONG.PLEASE TELL ME THE SOLUTION.I AM WAITING.......
ReplyDeleteHOW I FILL REFUND RE-ISSUE REQUEST IN INCOME TAX NEW WEBSITE.I DON'T FIND THE CPC REUND ORDER NUMBER & THE CPC REFERENCE NUMBER IS SHOWN WRONG.PLEASE TELL ME THE SOLUTION.I AM WAITING.......
ReplyDeleteHOW I FILL REFUND RE-ISSUE REQUEST IN INCOME TAX NEW WEBSITE.I DON'T FIND THE CPC REUND ORDER NUMBER & THE CPC REFERENCE NUMBER IS SHOWN WRONG.PLEASE TELL ME THE SOLUTION.I AM WAITING.......
ReplyDeleteWhile trying to upload, I am able to select the XML, sign using PFX file. however, When i try to upload it, the error keeps coming "Service Unavailable. Please try after some time."
ReplyDeleteHelp please.
After filing a late ITR 4S of one of my client, i generated my ITR-V. The most horrifying thing in it was that it did not reflect the PAN No. in the space nor did it show the acknowledgement no. or date of filing! Though the Pan that is printed at the end of the page near "Father's name" is reflected.
ReplyDeleteI checked my ITR's XML format again to ensure whether there was any mistake on my part to which i guarantee that everything has been correctly filled in. The file was uploaded successfully. I have also tried downloading the ITR-V at different times to make sure if there was any error but that is not the case.
What should i do now? How can i send this acknowledgement to CPC? Their helpline no.is always out of order. Please help!